YOUR CARRY ALL GUIDE

Our first launch is expected to arrive mid-to-late September 2026. Once the bags arrive from our manufacturer, each bag will go through quality control and a little TLC before individual orders are packed and shipped.

This is our expected arrival window. Because this is a preorder, production, freight, customs, and carrier delays can occasionally affect estimated timelines. If anything changes, we’ll keep our sisters updated by email.

Once our inventory arrives and your bag passes quality control, we’ll begin fulfillment. You’ll receive an email as soon as your individual order ships.

Absolutely. Tracking information will be sent to the email address used when placing your order.

PayPal orders can process a little differently. If your PayPal payment was successfully completed, but you did not receive an Her Anointing confirmation email, contact us and we’ll be happy to confirm your order.

Contact us as soon as possible. If your order has not entered fulfillment, we will do our best to update it. Once an order has been fulfilled or shipped, we cannot guarantee an address change.

Yes. Orders over $75 qualify for free shipping.

All Carry All sales are final. Please review your order carefully before purchasing.

Due to the nature of our products and limited inventory, all sales are final. We do not offer refunds for change of mind, ordering the wrong item, or no longer wanting the product.

Please contact Her Anointing within 7 calendar days of confirmed delivery.

Include your order number, a description of the concern, and clear photos when applicable.

Each concern is reviewed individually.

Depending on the circumstances and available inventory, an appropriate resolution may include a replacement, exchange, store credit, or another resolution determined by Her Anointing.

Reporting an issue does not automatically guarantee a refund.

Product-related concerns should be reported within 7 calendar days of confirmed delivery so we can properly review the issue. Concerns submitted outside of this window may not qualify for a resolution.

For everyday care, gently spot clean your Carry All using a soft cloth, cool or lukewarm water, and a small amount of mild soap.

Avoid soaking the entire bag.

We do not recommend machine washing or machine drying. This can affect the bag’s structure, shape, hardware, details, and overall appearance.

Allow your bag to air dry naturally. Keep it away from direct heat and do not place it in the dryer.

Empty your Carry All before storing it and keep it in a clean, dry place. Avoid prolonged moisture, excessive heat, and unnecessary pressure that could distort its shape. When not in use, place your bag in the provided dust bag.

Avoid overfilling beyond the bag’s intended capacity, treat stains as soon as possible, keep pens and liquids secured inside, and be mindful of prolonged rubbing against materials that may transfer color.

You’ll receive your tracking information by email. Use the tracking link to follow your package directly with the carrier.

First check around your delivery location, household members, neighbors, mailroom, front desk, or other secure areas where the carrier may have left the package.

If you still cannot locate it, contact the shipping carrier using your tracking information and then reach out to us if additional assistance is needed.

Once a package has been accepted by the shipping carrier, transit times and carrier delays are outside of our direct control. We’ll still do our best to point you in the right direction if you need assistance.